Effective Date: 24/09/2023
At ComfortZone (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, https://www.comfortzone.in (the “Website”) and interact with our services. By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information, including but not limited to:
a. Personal Information: When you make a purchase or create an account, we may collect information such as your name, email address, phone number, shipping address, billing address, and payment information.
b. Browsing Information: We may collect non-personal information such as your IP address, browser type, and operating system when you visit our Website. This data helps us improve your experience and diagnose technical issues.
c. Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior, preferences, and other session information. You can manage your cookie preferences through your browser settings.
d. Communication Data: We may collect data related to your communication with us, including emails, chat messages, and feedback.
2. How We Use Your Information
We use your personal information for the following purposes:
a. Order Processing: To process your orders, provide customer support, and deliver products to you.
b. Account Management: To create and manage your account, including order history and preferences.
c. Marketing: To send you promotional materials, newsletters, and offers based on your preferences (you can opt out at any time).
d. Communication: To respond to your inquiries, provide customer support, and improve our services.
e. Analytics: To analyze Website usage, gather demographic information, and enhance user experience.
f. Legal Obligations: To comply with applicable laws and regulations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and shipping partners.
b. Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request.
4. Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, so absolute security cannot be guaranteed.
5. Your Choices
You have the following choices regarding your personal information:
a. Access and Update: You can access and update your account information at any time by logging into your account on our Website.
b. Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the emails or contacting us directly.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through the Website or via email.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
ComfortZone +919892929029 | comfortzone.in@gmail.com
9. Consent
By using our Website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Please read this Privacy Policy carefully and review it periodically for updates and changes.
Last Updated: 24/09/2023
